As the operation manager, the candidate will:

• Train and coach franchisees to maximize franchise performance.

• Provide input into the development of specific regional training needs.

• Implement franchise program.

• Support franchisees in the set-up of location and opening of business, as well as delivery of marketing programs and technical training or support.

Responsibilities:

• Provide product training and marketing support to franchisees.

• Work with franchisees to evaluate and identify improvement opportunities.

• Execute store visits and evaluation of unit operations.

• Create action items and follow up with franchisees in implementing system improvements.

• Communicate with master franchiser about training needs and the performance of individual stores.

• Assist franchisees in hiring and training staff by participating in the interview process.

• Provide sales rep training for PR calls

• Identify and provide any appropriate sales materials.

Assist master franchiser in providing qualitative information to improve low-performing territories and determine region and territory potential.